Our Commitment to Your Privacy

We take your privacy seriously. If you have any concerns about how your data is handled, please don't hesitate to reach out.

DearPriceHunter AB understands that your business data is sensitive and confidential. This policy explains how we collect, use, protect, and delete your information.

1. What Data We Collect

Business Data

When you order our analysis services, we receive:

Cost and invoice data
Supplier and vendor information
Purchase volumes, prices, and contract terms
Logistics and freight data
Other data you choose to share for analysis

Contact & Billing Information

Company name and organization number
Billing address
Contact person name and email
Payment information (processed securely via Stripe)

2. How We Use Your Data

Your data is used exclusively to:

Perform the analysis you ordered
Deliver reports and recommendations to you
Process invoices and payments
Provide customer support

We never:

Sell your data to third parties
Use your data for marketing purposes
Share your data with other clients
Use your data for purposes beyond what you agreed to

3. Data Security

Where Your Data Is Stored

All data is stored on secure servers within the EU/EEA. We use established cloud services (AWS/Google Cloud) with:

Encrypted data transfer (HTTPS/TLS)
Encrypted storage at rest
Access restricted to authorized personnel only
Regular security audits

Who Can Access Your Data

Only DearPriceHunter employees who need access to perform your analysis can view your data. All employees are bound by strict confidentiality agreements.

4. How Long We Keep Your Data

Business data (your cost/supplier data):

Deleted 90 days after analysis delivery
Unless you request earlier deletion
Unless you explicitly request us to keep it longer

Delivered reports:

Kept for 12 months to provide support and follow-up
You can request deletion at any time

Accounting records (invoices, payment info):

Kept for 7 years as required by Swedish law

5. Your Rights (GDPR)

You have the right to:

✓ Request access to what data we hold about you
✓ Request correction of inaccurate data
✓ Request deletion of your data (subject to legal requirements)
✓ Request a copy of your original data
✓ Object to how we process your data

To exercise these rights, contact us at info@dearpricehunter.com

6. Confidentiality Guarantee

All data you share with DearPriceHunter is treated as strictly confidential:

We never disclose your data without your explicit consent
We do not share insights from your data with other clients
Our confidentiality commitment applies indefinitely, even after our engagement ends

The only exceptions:

Technical subcontractors (cloud providers) bound by data processing agreements
If required by law or legal order

7. Optional Benchmark Contribution

To continuously improve our analysis tools, we offer clients the voluntary option to contribute to our benchmark database.

If you opt in:

Only anonymized and aggregated data is used
No individual company, supplier, or relationship can be identified
Data is used solely to improve our benchmark tools and analysis quality
You can opt out at any time

If you opt out:

Your service quality is not affected in any way
Your data is used only for your specific analysis
No data is retained for benchmarking purposes

This choice is presented during checkout and can be changed at any time by contacting us.

8. Sharing with Third Parties

We do not sell or share your business data with third parties, except:

Service providers we use:

Cloud hosting (AWS/Google Cloud) - EU/EEA only
Payment processing (Stripe) - for secure payments
Email service (for delivering reports)

All service providers are bound by data processing agreements and GDPR compliance.

9. Cookies & Website Analytics

Our website uses minimal cookies:

Essential cookies for website functionality
Analytics cookies (Google Analytics) to improve user experience

You can disable non-essential cookies through your browser settings.

10. Personal Data (GDPR Compliance)

The business data we analyze (costs, suppliers, prices) typically does not constitute personal data under GDPR.

However, we do process contact information (name, email) for communication. For this personal data:

Legal basis: Legitimate interest (fulfilling our service contract)
Purpose: Delivering your analysis and customer communication
Retention: Deleted 12 months after last contact
Your rights: You can object or request deletion at any time

11. Changes to This Policy

We may update this policy to reflect service improvements or legal changes. If we make material changes, we will notify active clients via email. The latest version is always available at dearpricehunter.com/privacy

12. Contact & Questions

Have questions about how we handle your data?

DearPriceHunter AB
Voxtorp Björkelid 13
331 74 Bor, Sweden
Email: info@dearpricehunter.com
Org.nr: 559567-9001